Local Pickup
In-store pickup is available for local residents. Orders will be ready in 2-4 days from the time they are placed. You’ll receive an email when your order is ready—please wait for it before picking up.
Processing Times
Please allow 3-5 business days for processing. During busy HOLIDAY times, your order may take up to 7 days to process. You’ll get an email once your order is fulfilled and shipped.
Shipping
We take great care to make sure your chocolates arrive fresh, delicious, and beautifully packaged. Please be aware of the following.
Shipping Days
We ship Monday through Wednesday to keep transit times short and avoid weekend delays. No shipments go out on Thursdays, Fridays, or weekends.
Holiday Shipping Window
Holiday shipping starts December 3rd. The last day to order for holiday delivery is December 17th, so get your sweet gifts in early!
Shipping Method
We ship via USPS Priority Mail within the continental United States. Orders placed after 12 PM CST will ship on the next available shipping day.
Handcrafted Quality & Substitutions
Every piece is handcrafted in small batches. Occasionally, we may need to fix an error or substitute an item with one of equal or greater value—we promise it will be something delightful!
Shipping Risks
Please note that St. Croix Chocolate isn’t responsible for packages lost, stolen, or damaged after delivery. For best results, ship to a business or daytime address.
Weather & Refunds
We’re unable to offer refunds or replacements for chocolates affected by weather or shipping conditions, but we always pack them with great care.
Gift Tips
If you’re sending a gift, consider letting the recipient know to expect a special delivery. The anticipation is part of the fun!
Storing your Chocolates
Store your chocolates in a cool, dry place away from direct sunlight, heat sources, humidity, and pets. Avoid refrigerating them, as condensation and odors from other foods can affect their appearance and taste. For the best experience, enjoy your chocolates within three weeks of purchase while they’re still fresh and full of flavor.
